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Close the menu and start your virtual machine.Go to Configuration > Hardware > Graphics.Start Parallels Desktop, but don't start your Windows virtual machine.To correct it, disable Retina resolution for your Windows virtual machine. If you're using a Mac with a Retina display, you may find that user interface elements in Articulate apps are small and difficult to read.

Articulate 360 requires access to a browser in the virtual environment for authentication. In Parallels, set links to always open in Windows (the default setting).

When working with Microsoft Office (e.g., when importing PowerPoint slides into Storyline), Office apps must be installed in your Windows environment. Copy and paste files you need for Articulate projects to the Windows environment prior to inserting them into your content. Doing so can result in file corruption or loss of resources due to latency.Īudio, video, and image resources must be located in the Windows environment, not the Mac. For example: C:\Users\Administrator\Documents\ĭon't work from a network drive or an external USB drive. Save and publish Articulate projects in the Windows environment, not the Mac. (This step is only necessary if shared profiles were previously enabled.) Work Exclusively in the Windows Environment For more information on this topic, see this Parallels article.Īfter disabling the shared profile, uninstall and reinstall your Articulate software.

Improve Your Virtual Machine Performanceĭisable the shared profile in Parallels, so all the default Windows folders reside in the Windows environment, not the native Mac environment.

Work Exclusively in the Windows Environment.

For Macs with Apple M-series chips, check out the following articles for either Articulate 360 or Storyline 3.

Download and install the latest version of Skype.Here are a few important tips and best practices for using Articulate software on a Mac with Parallels.

Control-click on the trash button and select Empty Trash.

Move all the results returned to the trash.

Open Finder and search for “Skype” using the search feature in Mac OS X.

Open your Applications folder and drag your copy of Skype to the trash.

First, you will need to quit Skype by control-clicking Skype, then selecting Quit Skype.

Download and install the latest version of Skype.

(If you can’t find Skype in your installed programs, follow the directions here).

Find Skype in the list, right-click it and select Remove or Uninstall.

Type appwiz.cpl in the Run dialog and select OK.

Press the Windows and R keys on your keyboard at the same time.

If you don't have Skype in the task bar, right-click the task bar (or press Ctrl+Alt+Delete) and select Task Manager, then select Skype and select End Task. If you have Skype in the task bar, right-click it and select Quit. If you're having technical problems with Skype, sometimes uninstalling and reinstalling Skype can help.